FREQUENTLY ASKED QUESTIONS
Updated May 24, 2018
WHAT IS MIXING & MASTERING?
Audio mixing is the art and science of balancing a multi-track audio recording. In other words, audio mixing is the process of taking all of the individual recordings and blend them into a stereo audio file as part of a development called "the mix-down". The mixing stage will enhance the recording and push it to its full potential. Audio mastering is the art and science of finalizing a recording so that it is ready for distribution. Its full purpose is to resolve any remaining issues, enhance the recording and ensure that it will translate equally well to a broad range of formats and playback systems.
WHY DO I NEED MY MUSIC MIXED & MASTERED?
Having your music mixed and mastered is highly recommended if you are planning to pursue a professional music career. Collecting your work at its best will prove to the public how serious and competent you are as an artist. Also, commercially speaking, in order to sale records, you will need your music mixed and mastered at its full potential. To make sales, your music has to have the clarity and presence it deserves so it can musically satisfy the public's ear.
WHAT FILES DO I NEED TO SEND?
I will need your work to be clearly labeled and organized into stems. Eventually, converted into audio files. They have to be 24 bit WAV and uncompressed, if possible. Instead of MP3 files, WAV files will keep their audio data. They must contain a uniform start point for alignment in my DAW, which means that I cannot use project files from the DAW you've recorded your music with. Also, please include any notes or requirements in great detail of how you would like your music to be mixed and/or mastered.
HOW DO I SEND MY FILES TO YOU?
Import your stems into WAV files and export them from your DAW onto an on-line file hosting/sharing service because the files will be too big to send through email. Personally, I use Dropbox and MediaFire. For an example, Mega, which it should provide 50GB of free space and it is very simple to share folders with me. If you purchase any of the album mix and master services then I will use a file hosting service to send you your full album in a compressed/zip folder. Just make sure that you keep your music saved in an external hard drive for safekeeping.
HOW DO REVISIONS WORK?
After listening to the initial mix, you may want to consider making some changes. By doing so, send me a message and let me know what you have in mind. Each service includes two free revisions so use them wisely. Some of the requests that I receive are not in the best interests of creating a great mix. Give me a clear understanding so I can comply by giving you the perfect mix in any way possible. Volume and effect adjustments are covered. Adding new instructions such as: changing the structure of your song, adding new stems/recordings or anything else that was not mentioned before all else will not be covered. Extra revisions will result into extra fees because alternating between different mixes is time-consuming.
ARE THERE ANY SMOKE/FOOD BREAKS IN THE STUDIO?
For the safety and health of my studio, smoking, vaping and/or drinking will not be tolerated; if smoke breaks are needed, they have to be approved by me in a timely matter and it does not take away from studio time. Marijuana smoking is highly prohibited. Also, if you are above the influence and/or carry a strong scent of cigarettes or marijuana, you will not be allowed in the studio. Any beverages (non-alcoholic) needed must be provided by you in a closed container and no food will be allowed. If water is requested, $1 per bottle.
CAN I SET UP A PAYMENT PLAN?
Payment plans will not be accepted; everything must be paid in full by cash or PayPal before our services begin. For big projects, half of the payment should be paid as a pledge for an agreement, the balance being payable later when the song is completed. In every recording session, you will be charged hourly; however, every half-hour is half of what you are charged. (For an example, 3.5 hours of vocal recording with ultimate mix will be $175)
WHAT IS YOUR REFUND POLICY?
My mission is to make you happy. If you're not happy with the results then I can proceed to make small changes, free of charge. For bigger changes, you can use your free revisions or purchase more if you've used up your free ones. Unfortunately, I cannot offer refunds as you are paying for my time and expertise, not for an audio file. My services are intangible, irrevocable goods. But rest assured, I will keep working on your track until you are completely happy. Once recording, mixing and/or mastering has been taken place, refunds cannot be issued.
HOW LONG WILL IT TAKE TO MIX & MASTER?
It depends on the length of your project, including others that need taken care of. The more work there is, the longer it'll take. In all likelihood, mixing singles could take 4-5 days and as for albums, they could take up about 2-3 weeks. If you need your work to be finished sooner rather than later then you can take a look at my rush delivery prices below.
CAN I ADD MORE STUDIO TIME TO MY SESSION?
If you believe you will need more time to record at a steady pace then I suggest booking a block session would be best. My block sessions will give you a fair amount of time to rehearse, record, edit and mix everything thoroughly. Use your block sessions wisely because when the session is over and you forget to complete a task then that session will be over. Therefore, you will be charged at an hourly rate of $40 per hour if additional time is requested by the client.
WHAT TO DO IF I'M GOING TO BE LATE FOR MY SESSION?
A studio session isn't something you want to be fashionably late to but I understand setbacks may appear unexpectedly from time to time. Just try to be punctual. If a time was given or scheduled between you and I, make sure to be there on time. If you are at least thirty minutes to an hour late or so, then your session will either be rescheduled to a later time or otherwise canceled. A 48-hour notification is required in the event of cancellation or reduction of reservation. Being late so often could possibly result into additional fees if my schedule conflicts with other projects and/or studio sessions. Let me know in advance if you're going to be late. In regards to that, the further you are behind schedule, the less time you have before your session ends.
HOW MANY PERSONS CAN I BRING WITH ME?
If you plan to bring a guest to the studio with you, please make sure to ask me first before you do. You are granted one person in studio per studio session but still needs to be discussed with me beforehand and approved by me.
CAN I USE THE DAW FILES AFTER YOU MIXED/MASTERED THEM?
I'm afraid I cannot do that because every project is completely different in great measures. So as for the mixing techniques and settings that are created to give the project a great mix cannot be used, as is, for every single project. It just won't sound good. Also, every studio has a unique setup and workflow so I cannot say that my studio is identical to theirs. For any competitor or consumer, it is in my nature not to share any of my secrets to anyone because, from a professional standpoint, that would demonstrate poor business conduct.
WHAT IF I NEED YOU TO RUSH THROUGH THE PROCESS?
I do offer rush deliveries for all services. Pricing (per song) is as follows:
3 days: +15% of your total
2 days: +30% of your total
1 day: +50% of your total
TERMS & CONDITIONS
My services are reasonably priced and dependable for mixing and/or mastering. Everything can and will be completed in a timely fashion. Depending on the service(s) you choose, communication and patience are what both parties will need because in order to plan with ingenuity, time must be made to keep a steady pace for productivity in the workplace. Conversely, this could become a lengthy task for both ends, which should be avoided. All three services (recording, mixing and mastering) contain individual prices from one another with the exception of the mix and master packages, which are the only services that has combined offers. When all of the work is done at my convenience, you will be able to receive them by download via email, Mediafire or Dropbox of your choice. I have been involved in audio production for ten years; nonetheless, my role is just important as yours because we both have an ambition to endeavor the 'best' results. Any services that you choose and pay in advance will be considered an agreement. Specifically, if a business transaction is made between you and I, whether it's online or offline, that means you automatically agree to all of the terms listed. You will be given an electronic invoice by email for verification to show clearly what you have purchased. A copy of that invoice will be sent to me as well. Legal action will be taken on occurrence of any fraudulent activities towards you. Any information you send me on my website that is believed to be sensitive will be reviewed through Weebly and I. For more information about confidentiality and security, please read Weebly's privacy notice page.
I will not become a liability nor take any responsibility for what you do when you receive your music in completion from mixing and mastering. I do not support and will not get involved with illegal music publishing. You are responsible for the copyrights for any uploaded material as well as the ownership and rights to it. You are also responsible for viewing and understanding the terms and conditions of my service, including my refund policy. For any questions or concerns you may have, make sure that they are answered by reading the FAQs closely. I am also not responsible if any other borrowed internet resources contain inaccurate material on my website.
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